Privacy Policy
2026-04-23Who we are
HavenVPN VPN Ltd. operates HavenVPN VPN at pn-v3-10.pages.dev. Data controller. Contact: privacy@pn-v3-10.pages.dev.
Data we collect
Account email, subscription status, support messages. No connection logs, DNS queries, IP during a session, browsing history, or bandwidth-per-user.
How we use it
To operate the service, reply to support, comply with tax law, detect abuse. No advertising, profiling, automated decisions, or AI training.
VPN commitment
HavenVPN VPN does not sell, use, or disclose user data to third parties for any purpose. We have no connection logs to disclose.
Processors
Apple, Google, Stripe, Cloudflare. Each has a DPA and provides equal protection for user data.
Retention
Email: cancellation + 30 days. Billing: 7 years. Support: 180 days. Aggregate load: 30 days. Connection logs: not kept.
International transfers
SCCs (4 June 2021) apply to transfers outside the EEA, supplemented by encryption.
GDPR rights
Access, rectify, erase, port, object, restrict. Complaint to DPA. Email privacy@pn-v3-10.pages.dev.
California (CCPA)
Right to know, delete, opt out of sale, correct, non-discrimination.
Security & breach
AES-256, TLS 1.3, tmpfs log dirs, annual audit. 72-hour breach notification.
Changes
Material changes announced by email 30 days before effect.
Contact
DPO — HavenVPN VPN Ltd., 27 Old Gloucester Street, London WC1N 3AX, UK.